How The Student Mentor Works

No mystery, no black box. Here is exactly what happens from the moment you send your document to the moment you accept the final tracked change.

Five Clear Steps From Draft to Delivery

Every project follows the same transparent workflow — you always know what stage your work is at, who is reviewing it, and what you will receive back.

Get a Quote

Submit your document

Upload your draft with your deadline, referencing style, university (optional) and any specific concerns. Two minutes, no account needed.

Receive a fixed quote

We confirm scope (proofreading, editing, formatting or mentoring), price and turnaround. The price you accept is the price you pay.

Expert matching

Your document goes to an editor or mentor with a background in your discipline. PhD theses and technical documents are matched to postgraduate-qualified specialists.

Tracked-changes feedback

Every correction appears as a tracked change with marginal comments explaining the reasoning. You accept, reject or query each one.

Quality check & delivery

A senior reviewer checks consistency before delivery. You receive the marked-up version and a clean version, plus 7 days of free clarification.

After Delivery

Questions about a comment? Reply within 7 days at no cost. Documents are stored securely and deleted on request. If your university asks you to declare proofreading assistance, we'll provide a scope statement describing exactly what was and wasn't changed.

Get a Quote

Process FAQs

Everything you need to know about our academic support services.

Quotes are usually returned within a few hours. Standard editing turnaround is 48–72 hours; documents under 5,000 words are often back within 24–48 hours.

Yes — communication runs through our support channel, and mentoring clients meet their mentor directly on video.

Word (.docx) is preferred for tracked changes. We also handle LaTeX (PDF annotation), Google Docs and PDF.

Improve Your Academic Work with Expert Guidance

Work with experienced academic editors and mentors to refine your drafts and enhance the quality of your academic writing.

support@thestudentmentor.com